Agenda
Day 1
Day 2
Day One | Tuesday 19 May 2026

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8:00
Registration and Morning Refreshments

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8:30
Welcome to Country

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8:50
Chairperson's Opening Address

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9:00
Opening Panel: From dashboards to decisions: What it really takes to become a data-driven, intelligence-led regulator
What does mean to be data-driven & how does that differ from intelligence?
Why dashboards and descriptive reports aren’t enough
Integrating analytics, intelligence and operations into one coherent function.
Lessons learned from restructuring, building platforms, and changing decision-making culture

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9:45
Keynote: Setting Up an Intelligence Function Inside a Regulator
How to structure an intel function
Where to position it (within investigations? within data?)
How to get traction and embed with enforcement teams
Reflections from the ACCC experience trying two different models
How to set up data and intelligence teams within regulatory agencies
Including integration with investigation teams, setting up structures, operating models, skill sets needed, and workforce development.

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10:15
Morning Tea

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10:45
Panel: Risk models, inspectors & culture: Making data & intel targeting stick
How do you translate field-based observations into a systemic regulatory approach
How to bring inspectors, case officers and compliance staff into the design of risk models.
How can regulators overcome a “captain’s pick” culture and gain trust in model outputs
Keeping models fresh: building feedback loops, retraining, incorporating qualitative intel.
Building effective partnerships between the frontline and analytics teams

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11:30
Designing a data & analytics strategy that supports regulatory outcomes
What a real regulator data strategy should include (and what to leave out).
Linking data and analytics directly to regulatory strategy, harms and risk appetite.
Structuring the operating model: platform, analytics, intelligence and operations.
Measuring success: from outputs (dashboards) to outcomes (reduced harm / better targeting).

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12:00
Networking activity
In this fun, interactive session, you’ll meet fellow attendees and speakers in quick two-minute bursts to exchange contacts and lay the groundwork for deeper connections and collaboration throughout the rest of the event.

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12:30
Lunch

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1:30
Building the modern analytics & intelligence function
Designing teams that combine analytics, intel and operational understanding.
Funding, capability, and making the case for investment.
Exploring the critical capabilities required
Metrics that show impact including harm reduction and better targeting

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2:00
Innovation for Integrity: Navigating the Ethical Frontier of AI-Enabled OSINT in Anti-Corruption Investigations
How AI-enabled OSINT technologies can improve intelligence-led investigations in an anti-corruption environment
The risks associated with the procurement and deployment of AI-enabled OSINT technologies in an anti-corruption environment
Procurement and governance considerations for the use of AI-enabled OSINT technologies in an anti-corruption environment

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2:30
Interactive Table Discussion
Setting up intel function and how it works with your agency?
How your intel team can get traction, often not well integrated into the enforcement teams
How data team works with the intel team
New methods for gathering and synthesising data and intelligence
How do you organise it and get insights out of it?
How can you do that with a limited budget

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3:00
Afternoon tea

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3:30
Case Study: Introduction of the Regulatory Metric: What it means for Coal LSL?
Why are metrics important?
Lessons for introducing metrics: Building a regulatory KPI from scratch and the behaviour you are trying to change vs the metric you are actually measuring
What to do when you’ve got established the metric and how to get the best outcomes
What moves the dial: Identifying drivers of regulatory compliance
Understanding the elasticity of behaviour of the regulated
How do you decide where to invest your resources and what drives the metric

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4:00
VGCCC’s Regulatory Transformation: Embedding Data-Driven, Intelligence-Led Practice for Regulatory Impact
Why VGCCC adopted a risk-based, intelligence-led regulatory model and the transition journey
Learn how VGCCC restructured people, processes, and technology to transition to an intelligence-led, risk-based regulatory approach.
Understand the steps taken to close data gaps, create feedback loops, and disseminate actionable intelligence across the organization.
Shifting people, culture & capability: Lessons from transitioning an existing workforce to risk-responsive ways of working, including capability gaps, cultural resistance, and practical change management OR
Navigating the cultural challenges of shifting workforce mindset, upskilling staff, and measuring real regulatory impact, beyond compliance metrics

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4:30
Chairs Closing Remarks

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4:35
Networking Drinks

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5:35
End of Day 1

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Day Two | Wednesday 20 May 2026

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8:30
Registration and Morning Refreshments

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9:00
Chairperson’s Opening Address

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9:10
Keynote: Regulatory Intelligence & Analytics: From strategy to practice in the aged care regulator
Hear how the Aged Care Quality and Safety Commission have embedded the use of analytics and intelligence in regulatory decision-making
Learn from the challenges and opportunities faced by the Commission as they implemented these changes, during a once-in-a-generation reform process
An overview of the development of the Commission's Regulatory Strategy and operating model, including aligning the use of analytics and intelligence to decisions at the strategic, operational and tactical level
Understand how analytics and intelligence tools and services have supported the shift from reactive to proactive regulation

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9:50
Inside the Phoenix Program: Cross-Agency Data Sharing, Analytics and Governance in Practice
How the ATO leverages its large data repository to identify candidate populations, profile behaviours, and patterns indicative of illegal phoenixing and support frontline enforcement with tactical intelligence.
Exploring the use of data, analytics, and visualisation to tell the story
Governing data sharing across the Phoenix Taskforce: navigating legislative constraints, privacy, ethical considerations, and custodianship obligations when supporting state and federal partner agencies.
How we continue to be future focused to combat illegal phoenix activity.

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10:30
Morning Tea

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11:00
From Intelligence to Impact: How ASQA uses strategic, tactical and operational intelligence to take a risk-based regulatory approach
Strategic intelligence in practice: Annual environmental scanning to identify sector-wide regulatory risk priorities and inform agency strategy
Tactical and operational intelligence integration: Tip-off reports and translating intelligence into prioritization, case selection, and regulatory treatment across the organization
Lessons from ASQA’s maturity journey: What worked, what didn’t, and how other regulators can design an intelligence blueprint at different stages of maturity

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11:30
Keynote: Using technology to regulate: How to bring teams on the journey
Moving from traditional face-to-face inspections model to using data and intelligence to do compliance work
Overcoming resistance and the cultural shift required to engage the workforce to adopt these changes
Reflections and lessons learned from successfully embedding this approach

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12:00
Building a modern regulatory data function: People, culture, skills, and the road to analytics maturity
What regulators get wrong about hiring?
How to build capability, and why technical skills matter more than sector experience.
What is the journey like when building it from scratch?

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12:30
Lunch

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1:30
Keynote: Integration of AI and data analytics in regulatory practices to enhance efficiency and effectiveness
How can regulators leverage technology as a tool for improvement vs replacement
Building a culture of innovation and using AI ethically
People Process Technology: embedding change in the organisation
How can we use data effectively to achieve better outcomes
AI in Regulatory Practice: Real Implementation Case Studies
Roadblocks to adoption and lessons learned

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2:00
From Text to Targeting: Turning regulatory reports into Actionable Intelligence using NLP
How natural language processing was applied to years of inspection and audit reports to identify recurring compliance issues
How analytics enabled inspectors to move from “gut feel” to data-backed regulatory conversations, improving consistency, confidence, and targeting of regulatory engagement
Practical lessons for regulators at any data maturity level: What worked, what didn’t, and how agencies with limited analytics capability can start extracting meaningful insights from complaints, claims, and narrative regulatory data

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2:30
Operationalizing risk models for targeted enforcement
Moving from tactical, investigation-support intelligence to proactive, ROI-driven compliance targeting
How regulators decide who to target, where the biggest regulatory return lies
Translating risk scores and models into frontline action

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3:00
Afternoon Tea

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3:30
In Conversation: From widgets to outcomes: Modernising how regulators measure success
Moving beyond operational metrics (inspections, complaints, fines) into outcome-based reporting
Using data to demonstrate impact (e.g., harm reduction, avoided homelessness, improved consumer protection)
How to build performance stories that resonate with ministers, media, and the public
How do we tell our story better?
How can we navigate enduring threats through preventative action and system level thinking
What are some of the other indicators we can name and measure over time, where the scale of the problem and threat change as opposed to elimination
Taking intelligence and data and turning it into targeted

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4:00
Closing Reflections Activity: The Future of Data-Driven, Intelligence-Led Regulation: Where to Next?
Join your table to reflect on what modern regulation truly requires. Discuss what your agency can start, stop, and scale tomorrow across analytics, intelligence, governance, infrastructure, strategy, and culture.
How do we modernise?
What can your agency do tomorrow
What we should be doing and what we should stop doing?
What regulators should stop doing, start doing and scale up now.
Audience Q&A focused on “what would you do if you were starting again?”
Each table shares one big shift they expect in the next 3–5 years (AI, ADM, data sharing, workforce, culture).

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4:30
Chairperson Closing Address

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4:40
Close of Summit

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