Jane Connellan
Director of Enforcement, Australian Skills Quality Authority (ASQA)
Jane Connellan has over 26 years of experience in the Vocational Education and Training (VET) sector. For the last 18 years Jane has held roles in State or Commonwealth education regulation. As Director of Enforcement at the Australian Skills Quality Authority (ASQA), Jane leads a multidisciplinary team focused on strengthening system integrity and protecting VET through deterrence strategies, investigation, and enforcement actions, leveraging networked capability across government through information sharing and joint operations to maximise impact.
She holds an Executive Master of Public Administration from the Australian National University (ANZSOG) and a Bachelor of Information Technology from Southern Cross University.
Sessions
Day 1
2:30
In Conversation: From widgets to outcomes: Modernising how regulators measure success
Moving beyond operational metrics (inspections, complaints, fines) into outcome-based reporting
Using data to demonstrate impact (e.g., harm reduction, avoided homelessness, improved consumer protection)
How to build performance stories that resonate with ministers, media, and the public
How do we tell our story better?
How can we navigate enduring threats through preventative action and system level thinking
What are some of the other indicators we can name and measure over time, where the scale of the problem and threat change as opposed to elimination
Taking intelligence and data and turning it into targeted